AI-powered WhatsApp assistant for your business
Spark connects to your WhatsApp Business number and handles customer conversations automatically using AI. Answer FAQs, capture leads, send updates, and never miss an inquiry — even at 3am. Built specifically for Malaysian SMEs who can't afford to miss a single customer message.
- Replies to customers in under 2 seconds, 24 hours a day
- Trained on your specific business — pricing, services, FAQs
- Captures and qualifies leads before you see them
- Full conversation dashboard — nothing slips through
- Human handoff when it matters — Spark steps aside cleanly
- Handles English and Bahasa Malaysia naturally
Everything your business needs
Spark handles the repetitive customer communication so you can focus on the work that actually needs you.
AI Auto-Reply
Responds to customer messages instantly using AI trained on your business info — FAQs, pricing, hours, and more.
Lead Capture
Identifies new inquiries, collects contact details, and logs every lead automatically to your dashboard.
Smart Notifications
Alerts you on your phone when a customer needs a human — Spark handles the rest autonomously.
Conversation Dashboard
Full view of every customer conversation, response stats, and lead pipeline in one clean web dashboard.
Instant Setup
Connect your WhatsApp Business number, upload your business info, and Spark is live — usually within a day.
Multi-Language
Handles conversations in English and Bahasa Malaysia naturally, without needing separate configurations.
Private & Secure
All conversations are encrypted. Your customer data stays under your account — never shared or sold.
Human Handoff
When a conversation needs a human touch, Spark flags it and steps aside — seamless, no customer confusion.
How Spark works
Connect number
Link your WhatsApp Business number to Spark via our onboarding flow
Upload business info
Add your FAQs, pricing, services, and working hours
AI learns
Spark trains on your content and is ready to handle conversations
Customer messages
A customer WhatsApps you — Spark replies instantly, 24/7
You stay in control
Monitor from the dashboard, jump in anytime, or let Spark handle it all
Every conversation,
one clean dashboard
See your AI performance at a glance — conversation volume, resolution rate, customer satisfaction, and every chat in one place. Built for owners who want visibility without micromanaging.
Full business control,
from your computer
The Spark desktop dashboard gives you a complete operational view — revenue, pipeline, live conversations, AI insights, and channel breakdown — all in one screen.
Works for any Malaysian SME
Retail & E-commerce
Answer product questions, share pricing, confirm orders, and follow up on abandoned carts — without lifting a finger.
F&B & Restaurants
Handle reservation inquiries, share menus, confirm table bookings, and collect feedback automatically.
Service Businesses
Qualify leads, book appointments, send reminders, and collect customer info before you even see the message.
Education Centres
Answer course inquiries, share schedules, and route serious leads to an admissions team automatically.
Built on reliable infrastructure
AI Layer
- Large language model (LLM) backbone
- Custom fine-tuning per business
- Context-aware conversation memory
- Sentiment & intent detection
Backend
- Node.js API server
- WhatsApp Business Cloud API
- Webhook-based message routing
- Rate limiting & queue management
Dashboard
- Real-time conversation feed
- Lead pipeline & analytics
- Next.js web dashboard
- Firebase / Supabase data layer
Stop missing customer messages
Spark is ready to deploy for your business. WhatsApp us and we'll have it running within 24 hours.